Thank you for shopping at Boholyfe, where Bohemian fashion meets unique style! We strive to ensure your satisfaction with every purchase, but we understand that sometimes a return or exchange may be necessary. Please review our return and refund policy below:
- Returns:
- We accept returns within 7 days from the date of delivery.
- The return shipping fee is the responsibility of the buyer. Please ensure that the product is securely packaged and sent to our warehouse address.
- To be eligible for a return, the product must be unused, unworn, unwashed, undamaged, with all labels and tags completely intact, and in its original packaging.
- Any product that does not meet these criteria will not be eligible for a return.
- Refunds:
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your return is approved, the refund will be credited to the original mode of payment used for the purchase.
- Please allow 5-7 working days for the refund amount to be processed, as per bank norms.
- Exchanges:
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us within 7 days of receiving the product.
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Non-returnable items:
- Certain items such as intimate apparel, swimwear, and jewellery are non-returnable for hygienic reasons unless they are defective or damaged upon receipt.
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Contact us:
- If you have any questions about our return and refund policy, please contact us at support[@]boholyfe.com or send us a Whatsapp on +91 8448835919 and our customer service team will be happy to assist you.
We appreciate your understanding and cooperation with our return and refund policy. At Boholyfe, we are committed to providing you with the best shopping experience possible.